Common Questions, Clear Answers

At the moment, Alphalitical is not yet available as a mobile app. But no worries! Our dashboard is fully accessible via desktop and mobile browsers. It's mobile responsive and designed to run smoothly anytime, anywhere.

Absolutely, data is everything! We understand how important it is to look back in order to move forward. For more detailed information, feel free to contact our team.

Our historical data is processed and curated using robust analytical standards. Not just charts, but complete with contextual insights that connect directly to real-world situations or your marketing strategies.

Of course, flexibility matters! You can contact our team to explore the best subscription options that suit your needs.

Alphalitical’s dashboard is more than just numbers, you’ll uncover the story behind the data. Here’s key features of what the dashboard delivers:

• Talk Patterns: how many mentions, when they happened, on which platforms, mentions hour, and social network analysis
• Public sentiment: track audience perception such as positive, negative, or neutral
• Trending topics and key opinion leaders
• Media coverage reach and digital campaign performance
• Timely alerts for unexpected issue spikes
• Geo-mappingof regions that frequently mentioned across social media and news platform And most importantly, every insight is designed to be understood, not just a wall of confusing data points.

At the moment, we offer sample keywords that allow you to preview how the dashboard looks and functions. For more details or a personalized walkthrough, feel free to reach out to our team.

The number of user accesses depends on the plan you choose:

• Basic Plan: up to 3 users
• Advanced Plan: up to 10 users
• Pro Plan: for multi-user access beyond 10

If you need a different setup, we also offer a Custom Plan, allowing you to define the exact number of users based on your team’s needs. For more details on each plan, you can check out the full comparison here.

Absolutely! You can upgrade at any time during your subscription. Whether you need to monitor more keywords, add user access, or unlock advanced features just contact our team and we’ll help customize the upgrade based on your current needs

In today’s fast-paced digital world, conversations can happen anywhere and Alphalitical is here to help you capture them all. We can provide data monitor from:

• Social media platforms
• Online media, from major national outlets to hyperlocal news portals

We believe that the best insights come from connected data. That’s why Alphalitical is built as a one-stop solution for brands, institutions, and campaigns that want to stay relevant and in tune with their audience. Everything is presented in a user-friendly visual format, ready to be used by your team for fast, data-driven decision-making.

Absolutely. We believe every source has its own value and unique characteristics. Alphalitical automatically classifies data between social media and online media sources. This is not just about technical separation, it’s about giving you full control over the narratives circulating in public, so you can respond with sharper, more informed strategies.

Definitely. Because we know data without context is just noise. With Alphalitical, you can filtering features:

• Analyze trends weekly, daily, or for any custom date range
• Focus on specific platforms only
• Explore geolocation insights based on mentions that reference specific areas or regions

These filters are designed for professionals who need fast, accurate, and contextual analysis.

At Alphalitical, we believe a seamless subscription experience starts with a simple and flexible payment process. You can choose between monthly or annual subscriptions, depending on what best fits your team’s workflow and priorities. Once you’ve confirmed your plan, you’ll be able to complete the payment using a variety of available methods.

We’re all about flexibility because we know every team has its own financial setup. Alphalitical supports multiple payment options, including:

• Virtual account number
• Popular e-wallets: OVO, GoPay, DANA
• Official invoice billing (ideal for corporates and government institutions)
• QRIS for quick and easy smartphone transactions

Just go with whatever works best for you!

Alphalitical uses a prepaid system, which means payment is required upfront before your subscription period begins. Once your payment is verified, our team will immediately activate your dashboard access. no delays, no drama! And don’t worry, we’ll send a friendly reminder before your subscription ends so you don’t miss out on updates or risk losing access.

Nope! Alphalitical doesn’t run auto-debit systems without your consent, because we believe control should stay in your hands. At the end of each billing cycle, we’ll send you a reminder along with renewal options.If you decide to continue, simply confirm and we’ll process the next payment. Still have questions that aren’t answered here? Our team is happy to help! Feel free to reach out directly for personalized support that fits your specific needs.